Glenfield Medical Centre remains open during all levels 1 to 4 as we are an essential business, and so will our local pharmacies.
Currently at level 1, business is as usual, except for patients with cold/flu symptoms are asked to wait in the car instead of the waiting room. Phone/video consultations will remain an option for our patients.

As of 7 July 2020, there is no evidence of community transmission of COVID-19 in New Zealand. For more details of the recent cases, please see Ministry of Health.

All people who arrived from overseas are required to stay in managed isolation facilities for 14 days. People with cold/flu symptoms and, had contact with a known/suspected case of COVID-19 or work in airports/aircrafts/ports/ships, are required to be tested for COVID-19. People with cold/flu symptoms but without the above, are to be managed as usual, but can be tested for COVID-19 for surveillance purposes if testing capacity allows.

Our local testing centre in North Shore is Shorecare Northcross at 948 East Coast Road. No walk-ins allowed, and patients must ring 021 256 6321 for an appointment. Testing is free for people with cold/flu symptoms. People without symptoms but require a test (e.g. travelling overseas and require proof of negative test) can be arranged through us. It is not funded and will cost $138 + doctor consult fee.

For health advice regarding COVID-19, phone Healthline’s dedicated number 0800 358 5453.


Frequently Asked Questions:

What is the novel coronavirus COVID-19 and what are the symptoms?

Coronaviruses are a family of viruses that include the common cold, but also more serious ones like SARS and the new COVID-19. Symptoms of the new novel coronavirus COVID-19 include fever, runny nose, sore throat, coughing and shortness of breath. Severity can range from a mild sniffle, to more serious complications like pneumonia and sepsis. There are currently no specific treatment apart from supportive care and self isolation.

How is it spread and what can I do to avoid getting COVID-19?

It can be spread from person to person through contact and airborne droplets. Good hygiene practice can reduce the chance of transmission, including covering coughs and sneezes, as well as washing hands with soap and water as well as drying them thoroughly, before food, contact with others or after toilet/coughs/sneezes. Masks are not every effective as they generally do not have a good seal of the mouth & nose, as well as being uncomfortable causing people to touch their face with their hands leading to increased transmission. However masks and protect gears are recommended for people coming into contact with suspected or confirmed cases of the COVID-19.

What are the advice regarding self isolation?

People with cold/flu symptoms and, had contact with a known/suspected case of COVID-19 or work in airports/aircrafts/ports/ships, are required to be tested for COVID-19. While they are waiting for their test results, they are required to self isolate at home.

This means staying at home, not go to work/school/groups/sports, not go to public places/malls/supermarkets/cafes, not visit others and not use public transport/taxi/rideshare. Where possible, ask a friend or family member to get food and medicine for you. See Ministry of Health website for more information.

What should I do if I am sick?

Anyone who is unwell should stay home and not be at work/school. You can contact us or Healthline 0800 358 5453 for advice regarding testing and isolation.

What is New Zealand’s plan to manage COVID-19?

The previous stage of COVID-19 management saw New Zealand going into lockdown during March and April, to slow the speed of transmission, by limiting large social gatherings, self isolating people who are at risk or have symptoms, and practising good hygiene by everybody. By slowing down the rate of transmission, the number of severe cases that require hospitalisation at any one time are kept as low as possible, allowing our health service capacity to cope. If not, large amount of people may become unwell at the same time, overwhelming our health system leading to the majority of people unable to access any medical care, ultimately resulting in a large death toll, as seen in Italy and America.

Thanks to the collective effort of New Zealand during the lockdown, community transmission of COVID-19 had been successfully eliminated. The current strategy is to avoid community transmission by mandatory isolation of international travellers at the border, in managed isolation facilities. The end of COVID-19 management will come when COVID-19 vaccines become available, and the majority of New Zealanders are vaccinated against COVID-19.

Further Information

Dedicated 0800 number for health advice and information – 0800 358 5453

Ministry of Health

Auckland Regional Public Health Service